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Terms of Service

Last updated: April 2026  ·  Effective: April 2026

Table of Contents

  1. Acceptance of Terms
  2. Description of Service
  3. Accounts and Registration
  4. Acceptable Use
  5. Billing and Payments
  6. Intellectual Property
  7. Your Data
  8. Termination
  9. Limitation of Liability
  10. Changes to Terms
  11. Contact
These Terms of Service govern your use of Nexling, a translation management platform accessible at nexling.app. By creating an account or using our service, you agree to these terms.

1. Acceptance of Terms

By accessing or using Nexling, you confirm that you are at least 16 years old, have read and understood these Terms, and agree to be bound by them. If you are using Nexling on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Description of Service

Nexling provides a cloud-based translation management system including:

  • Translation project management (terms, languages, string resources)
  • AI-powered translation via Claude, OpenAI GPT, and Google Translate
  • Website auto-translation via the nl.js embed library
  • Import/export tools (Excel, JSON, PO, XLIFF, RESX)
  • Web crawler for string extraction
  • CI/CD export API and webhook notifications
  • Team collaboration with role-based access

We reserve the right to modify, suspend, or discontinue any part of the service with reasonable notice.

3. Accounts and Registration

You must provide accurate and complete registration information. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. Notify us immediately at hello@nexling.app if you suspect unauthorized access.

You may not share your account with others or create multiple accounts to circumvent plan limits.

4. Acceptable Use

You agree not to use Nexling to:

  • Violate any applicable law or regulation
  • Infringe the intellectual property rights of others
  • Transmit spam, malware, or malicious content
  • Attempt to gain unauthorized access to our systems
  • Circumvent usage limits or abuse free tier resources
  • Resell or sublicense the service without written permission

Violation of these terms may result in immediate account suspension or termination.

5. Billing and Payments

Subscriptions: Paid plans are billed monthly in advance. Your subscription renews automatically unless cancelled before the renewal date.

Cancellation: You may cancel at any time. Upon cancellation, your plan remains active until the end of the current billing period. No refunds are issued for unused time.

AI Credits: Purchased credit packs are non-refundable and never expire. Credits included with your plan reset monthly and do not carry over.

Payment processing: All payments are processed by Paddle, our Merchant of Record. Paddle handles tax collection (VAT/GST) on our behalf. Your payment details are never stored on our servers.

Price changes: We will notify you at least 30 days in advance of any price changes. Continued use after the effective date constitutes acceptance.

6. Intellectual Property

Nexling and its original content, features, and functionality are owned by us and protected by intellectual property laws. You may not copy, modify, or distribute any part of our service without written permission.

The nl.js embed library may be used on your websites solely as described in our documentation. You may not reverse-engineer or create derivative works of nl.js.

7. Your Data

You retain full ownership of your translation content (terms, strings, and translations). By using Nexling, you grant us a limited license to process and store your content solely to provide the service.

We do not use your translation content to train AI models. See our Privacy Policy for full details on how we handle your data.

You are responsible for ensuring you have the right to translate and process any content you upload to Nexling.

8. Termination

You may delete your account at any time from your account settings. Upon deletion, your data is removed within 30 days per our Privacy Policy.

We reserve the right to suspend or terminate accounts that violate these Terms, engage in abuse, or remain inactive for more than 24 months. We will provide reasonable notice where possible.

9. Limitation of Liability

Nexling is provided "as is" without warranties of any kind. We do not guarantee uninterrupted, error-free service. To the maximum extent permitted by law, our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

We are not liable for translation quality produced by third-party AI engines, or for any loss arising from your use of translations in production.

10. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes via email or a notice in the application at least 14 days before they take effect. Continued use of the service after changes become effective constitutes acceptance.

11. Contact

For questions about these Terms, please contact us:

Email: hello@nexling.app
Website: https://nexling.app

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